PO BOX 246 MANTEO, NC, 27954   PHONE: (252) 473-2133

 

The Water and Sewer Department maintains and monitors the water distribution system, sanitary sewer collection system and the wastewater treatment plant for the Town.    

Our constant goal is to provide you with a safe and dependable supply of drinking water.  We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water in regards to both drinking water and the quality of treated wastewater that is returned to our local environment.  We believe informed customers are our best allies.

If you are having a problem with your water or sewer service or have any questions,  please contact the billing department located at Town Hall, and they will dispatch personnel if attention is required.

For a more detailed description of your system please see the Water and Wastewater Quality report link below.

                           

Sewer

Your connection to the sanitary sewer system is one that we take very seriously.   We are constantly monitoring and improving the operation of the collection and treatment system related to the wastewater that leaves your house or business.   All inspections, maintenance, repairs and operation of the collection system and the wastewater treatment plant are documented thoroughly and constantly reviewed to provide the most efficient operation possible.   Over the past few years, many updates have been made to many of the lift stations and to the wastewater treatment plant to ensure both the highest level of treatment and better cost efficiency of operation.

Your connection to the collection system is a responsibility that continues to expand and grow.  The Town of Manteo has developed a public education program in order to help reduce the presence of Fats, Oils, and Grease (FOG) in our sanitary sewer collection system.   For further information please see the FOG link below:

Water

The water that is used by this system is purchased from the Dare County Water Department located at the Skyco Water Treatment Facility.  The Water Department conducts a wide range of services to ensure the water distribution system delivers the best water to your house or workplace.  Daily chlorine residual testing, water quality sampling and routine flushing are just a few of the duties that the department conducts.  The Department also is fully able to provide you all of the services that are required to maintain your connection including new water taps, repair, maintenance, pressure testing and more.

Town of Manteo’s FOG (Fats, Oils and Grease) Program

Regulatory requirements from the State of North Carolina Department of Water Quality (DWQ) mandates that municipalities take measures to reduce Sanitary Sewer Overflows (SSOs)--a violation of the EPA Clean Water Act.  FOG discharged into public sewer systems is the leading cause of SSOs.      

Grease buildup occurs when Fats, Oils, and Grease produced from and aided in cooking end up in the sewer system.  Whether you’re a Food Service Establishment, business, or resident of the Town of Manteo who generates FOG, you play an important role in preventing Sanitary Sewer Overflows.  Sanitary sewer systems are neither designed nor equipped to handle the FOG that accumulates on the interior of the municipal sewer collection system pipes.

Over 30% of North Carolina’s 1999 sanitary sewer overflows were the result of pipe blockages from FOG accumulation from residential, institutional and commercial sources. The best way to manage FOG is to keep the material out of the plumbing systems.

PO Box 246, Manteo, NC, 27954, (252) 473-2133